Delivery Solutions

In addition to the transfer of traditional technologies, CCI translates Cleveland Clinic-generated know-how -- which includes programs, processes, documents and more -- to practice healthcare delivery innovation within other institutions or companies.
 
Cleveland Clinic's Center for Consumer Health Information

Cleveland Clinic's Center for Consumer Health Information

This is a HIA partner technology

Eva Bat-Cirjak; Brian Burkey, MD

Cleveland Clinic’s Center for Consumer Health Information has developed a large database of credible, comprehensive and current health information. The center has provided this useful content to patients, providers and organizations for 30 years, and served as WebMD’s exclusive content creation partner for six years.


Communicate with H.E.A.R.T. ®

Communicate with H.E.A.R.T. ®

This is a HIA partner technology

Office of Patient Experience

A strong service excellence model is key to a positive patient and employee experience. The Communicate with H.E.A.R.T. program is a comprehensive service excellence program that provides expected service behaviors and a service recovery model.


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