In mid-May, market research firm Reaction Data posted results from its 4th Annual Hospital Brand “Peer Review” survey gathering data from hospital leaders, physicians, and other key decision-makers about which health systems they feel lead the way in innovation, delivery transformation, and improving quality of care while cutting costs. With 552 participants from across the U.S., holding a range of titles and hailing from a variety of health facility types, the survey highlights professional opinions of popular health systems.
2020’s numbers saw Cleveland Clinic as the third most frequently cited hospital as a model for innovation, with 11% of those surveyed identifying it as the most innovative provider organization in the country. As outlined by Reaction Data, hospitals that take calculated risks, try new things, and move healthcare forward are considered innovators. They are the point of the spear for doing and trying new things, and where they lead others will follow.
Other accolades from the report include Cleveland Clinic as the #3 Top Hospital Delivering High-Quality Care at Sustainable Costs, #3 Top Hospital as Leaders in Healthcare Transformation, #2 Aggregate Reputation Mindshare (reflecting all responses from the previous questions), and #2 Overall Brand Reputation (reflecting the share of total participants who rated each organization with a “very favorable” opinion, at 55% for Cleveland Clinic).
Several weeks ago, Cleveland Clinic’s President and CEO, Tom Mihaljevic, MD, participated in a virtual forum with the City Club of Cleveland, one of the nation’s oldest free speech forums. Alongside Akram Boutros, MD, President and CEO of The MetroHealth System, Dr. Mihaljevic discussed the gravity of fostering a culture of innovation in health systems, as well as the new opportunities the COVID-19 pandemic has allowed for innovating care. With the ability to revamp everything from patient check-in to availability of service, we are able and encouraged to think anew about the future of care delivery.
At Cleveland Clinic, we take pride in our culture of innovation, ensuring that it is fostered every day by every caregiver in the enterprise. We at Innovations and Ventures have devoted our efforts to this initiative, using our days to nurture our colleagues’ innovative spirit and guide their progressive ideas on the path to investment, commercialization, and eventual bedside. As such, we stand ready to answer the call for out-of-the-box solutions as the schedules of our care providers return to normalcy and will continue to take calculated risks, try new things, and move healthcare forward as a recognized and reported innovative health system.